Terms of Service

Last updated: November 2, 2026

1. Acceptance

Welcome to AITalk. The Service is operated by Sun Run LLC and provides artificial-intelligence language learning through https://aitalk.im and the companion mobile app (the "Service"). These Terms of Service ("Terms") govern your access to and use of the Service.

By creating an account, subscribing, or otherwise using the Service, you confirm that:

• you are at least 18 years old;
• you have read and agree to these Terms;
• you agree to our Privacy Policy;
• you have authority to enter this agreement for yourself or for the organization you represent.

If you do not agree, do not use the Service. Continued use after an update means you accept the updated Terms.

2. The Service

2.1 What we provide

AITalk is an artificial-intelligence language-learning service. It includes speaking practice, lessons and learning plans, text practice, speech transcription, coaching feedback, text-to-speech, collections, and progress sync. The Service is digital software delivered over the internet.

2.2 Nature of the Service

The Service is an intangible digital product. Access opens when payment is confirmed. Because delivery is immediate, refunds are limited as described in section 7.

2.3 Artificial intelligence models

The Service uses the models below. AITalk is an independent product, not an official app of these model providers.

• Coaching feedback and lesson conversation: OpenAI GPT-5.5. If the service is configured to call OpenAI directly, it uses OpenAI GPT-4o mini.
• Open conversation: OpenAI GPT-6.1 Terra.
• Speech transcription: OpenAI GPT-4o mini Transcribe.
• Realtime voice: OpenAI GPT-4o mini Realtime.
• Text-to-speech: Microsoft Azure AI Speech, Dragon HD neural voices.

These models are used for language-learning feedback, transcription, and read-aloud. Availability can depend on the providers. We will notify users of a material outage.

Features may vary by platform, browser, device, language, region, subscription status, and third-party availability.

3. Accounts

3.1 Creating an account

Some features require an account. You must provide accurate and complete information and keep it up to date. You can sign in with email, Google, or Apple. Third-party sign-in is also subject to that provider's terms.

3.2 Account security

• If you notice unauthorized use, email support@aitalk.im immediately.
• Do not share your sign-in credentials.
• Keep the billing email address able to receive mail.

You are responsible for activity under your account. If you register for a company or organization, you represent that you are authorized to bind it.

4. Subscription plans

We offer a free allowance and automatically renewing Pro subscriptions. Current plans are on the pricing page. The United States App Store prices are: 6 free AI conversations; 1 month for $9.99; 6 months for $34.99; and 12 months for $49.99. Prices in other regions are those shown at checkout.

We may change plan features or introduce new plans. Price changes follow section 5.1 and do not take effect during a period you have already paid for.

Subscriptions bought through the Apple App Store also follow Apple's rules for price, charges, cancellation, and refunds. Sections 5 through 7 apply to card subscriptions completed on the AITalk website.

5. Billing and payment

5.1 Automatic renewal

When you submit a payment method and subscribe, you authorize us to charge that payment method the subscription fee for the period you selected. The authorization continues until you cancel under section 6.

Unless you cancel, the subscription renews at the end of each billing period. For an annual plan, we email a reminder to your registered address at least 7 days before renewal.

Payment card data is processed by our PCI-DSS payment processor, Waffo Pancake, and is not stored on our servers. The description on your card statement is the descriptor shown at checkout.

5.2 Taxes

Unless the checkout page says otherwise, listed prices exclude VAT, GST, sales tax, and similar taxes. Where the law requires it, we collect and remit those taxes at checkout.

6. Cancellation

6.1 How to cancel

You may cancel a website subscription at any time:

• Online: sign in, open Settings, then Billing, and cancel the current subscription.
• Email: write from your registered email to support@aitalk.im with the subject "Cancel subscription".

An online cancellation stops charges for later periods when it is submitted. We confirm an email cancellation within 2 business days. Cancel an Apple subscription in Apple's subscription settings.

6.2 Effect of cancellation

• Paid access continues until the end of the current billing period.
• Later billing periods are not charged.
• Account data is kept for 90 days after cancellation, then deleted or anonymized under the Privacy Policy. You may also email us at any time to delete the account.

7. Refunds

7.1 General rule

The digital Service is delivered when payment is confirmed. Except for the cases in this section and rights that the law does not allow us to waive, fees for a subscription period that has started are not refunded.

7.2 When a refund is available

• 7-day guarantee for a first subscription: the first website subscription on an account can be refunded in full within 7 days after the first charge. Each account may use this guarantee once.
• Duplicate charges: a duplicate charge caused by a billing error is refunded in full.
• Outage: if the Service is unavailable for more than 72 consecutive hours because of us, we refund a pro-rata amount or extend the service period.
• Statutory rights: cancellation and refund rights required by law remain available, including the 14-day cooling-off period for consumers in the EU and the United Kingdom.

7.3 How to request a refund

Email support@aitalk.im with your account email, transaction ID, and reason. We acknowledge the request within 2 business days and return an approved refund to the original payment method within 5 to 10 business days.

7.4 Refunds we do not make

• A subscription period already used after the 7-day guarantee, except for the cases in section 7.2.
• An annual subscription refund requested more than 30 days after the first purchase, except for statutory rights, duplicate charges, and extended outages.
• An account closed because these Terms were violated.

Apple handles refunds for Apple purchases.

8. Billing disputes

If you believe a charge is wrong, email support@aitalk.im before raising a dispute with your bank. We reply within 2 business days and resolve a confirmed billing error within 5 business days.

9. Content and intellectual property

9.1 Output

If you comply with these Terms, coaching feedback, examples, and audio generated from your input ("Output") may be used for your personal learning. Artificial intelligence output can be wrong. It is not a promise of any exam result, proficiency level, or career outcome.

9.2 Input

You keep your rights in the text, speech, and practice content you submit ("Input"). You grant us a limited, non-exclusive license to use Input to provide, maintain, and protect the Service. We do not use Input to train artificial intelligence models without your explicit consent.

You are responsible for making sure Input is lawful and that you have the rights needed to submit it.

9.3 Quality of output

Output may be incomplete, outdated, or incorrect. Use your own judgment. Learning feedback is not legal, medical, financial, or other professional advice.

10. Content standards and prohibited categories

Use the Service only for lawful language learning. You must not use the Service to generate any of these six categories:

• Sexual content / NSFW: pornographic, nude, or sexually explicit content.
• Violence / gore: content that promotes, graphically describes, or instructs violent or bloody harm.
• Hate speech: content that attacks, degrades, or incites discrimination against a group based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or age.
• Child sexual abuse material (CSAM): any sexual content involving minors, including text, speech, and synthetic content.
• Deepfakes / impersonation: face swaps, nudification, synthetic intimate scenes, or making a real person appear to say or do something they did not say or do. Consent does not remove this prohibition.
• Copyright or trademark infringement: unauthorized use of protected works, characters, brands, or marks.

We act under section 12, and may report to authorities, when we find child sexual exploitation; promotion of terrorism, extremism, or mass violence; instructions for weapons of mass destruction; incitement of genocide or ethnic hatred; or a deepfake of a real person.

You also must not:

• upload another person's voice without that person's consent, or use read-aloud to impersonate a real person, brand, or organization. Practice speech you submit should be your own voice;
• present artificial-intelligence output as the advice of a licensed professional, or as human-authored work;
• generate malware, phishing content, spam, or fraud;
• use jailbreak prompts to bypass safety filters;
• access another person's account, interfere with the Service, or bypass usage limits or access controls;
• resell or redistribute access without written permission;
• use Input, Output, or model responses to train, fine-tune, benchmark, or distill a model that competes with AITalk;
• scrape model output at scale for any purpose other than your own learning;
• violate applicable law or card-network rules.

The Service does not offer face swap, nudification, celebrity voice cloning, or features that place a real person in a fictional scene.

11. Reports

If you find prohibited generated content, a child-safety issue, a deepfake, or output that impersonates you or infringes your rights, report it by email:

• To: support@aitalk.im
• Subject: Content report
• Include your account email, the time, a description of the text or audio, and the category you believe was violated.

We keep the reporter's identity confidential and review the report independently. Malicious or false reports are recorded. Repeated abuse of reporting can restrict the account.

12. Review and enforcement

Practice requests pass through the safety filters of the model providers we use, including the input and output safeguards of OpenAI and Microsoft. The Service has no public content gallery.

After a report arrives, we acknowledge it, classify its severity, have a person review the related text or speech request, decide the action, and tell the reporter the outcome.

If we need more time, we tell the reporter why. Actions can include refusing further generation, deleting related practice content we store, a warning, suspension, or termination. Child-safety violations restrict the account immediately.

If you believe an action was wrong, email an appeal to the same address within 15 days of the notice, with the subject "Appeal".

13. Privacy and security

Our Privacy Policy explains how we handle personal information. Payment card data is processed by Waffo Pancake and is not stored on our servers. After a subscription is cancelled, account data is kept for 90 days and then deleted or anonymized, except for records the law requires us to keep longer.

14. Disclaimers and liability

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we do not warrant uninterrupted or error-free operation, or that artificial intelligence output is accurate, merchantable, or fit for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, goodwill, or business opportunities. Our total liability for a claim is limited to the amount you paid us for the Service during the 12 months before the claim arose.

Rights that the law does not allow us to exclude are unaffected.

15. Term and termination

These Terms apply while you use the Service. We may suspend or terminate an account for a material breach, suspected fraud, or where the law requires it. If we stop the Service for our own reasons, and not because you breached these Terms, we refund the unused portion of prepaid fees on a pro-rata basis.

You may email support@aitalk.im at any time to delete your account.

16. Governing law

These Terms are governed by the laws of the place where Sun Run LLC is established. Before starting a formal proceeding, email support@aitalk.im so we can try to resolve the issue.

17. General

We may update these Terms. For a material change, we give at least 14 days' notice by your registered email or an in-product notice. Continued use after the effective date means you accept the new Terms. If one provision is invalid, the rest remain in effect. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.

18. Contact

For support, billing, refunds, cancellation, privacy, and security, email support@aitalk.im.

Website: https://aitalk.im

Confirming agreement at checkout, or continuing to use the Service, means you have read and agree to these Terms.