Privacy Policy

Introduction

AITalk provides AI language learning and speaking practice through web and mobile experiences. This Privacy Policy explains how we collect, use, store, and protect information when you use AITalk.

Information We Collect

1. Account information

   • We may collect your name, email address, avatar, authentication provider, and account identifiers when you sign in with Google, Apple ID, or another supported login method.
   • We use this information to create and manage your account, keep your sessions active, and provide support.

2. Learning profile and progress

   • We may collect your native language, target language, level, goals, daily practice settings, nickname, lesson progress, learning plans, collections, and usage statistics.
   • We use this information to personalize lessons, sync progress between web and app, and improve the learning experience.

3. Practice content

   • We may process text you type, speech transcripts, lesson answers, AI feedback, and generated audio requests.
   • We use this information to provide AI coaching, speech practice, text-to-speech playback, and related learning features.

4. Device and usage information

   • We may collect browser type, device type, operating system, pages visited, feature usage, approximate timestamps, and diagnostic data.
   • We use this information to maintain reliability, improve performance, prevent abuse, and understand how the service is used.

5. Cookies and similar technologies

   • We use cookies or similar technologies for authentication, session management, preferences, analytics, and security.

How We Use Information

We use collected information to:

• Provide, operate, and improve AITalk.
• Authenticate users and sync accounts between web and app.
• Personalize lessons, practice flows, and AI feedback.
• Respond to support requests.
• Monitor security, troubleshoot issues, and prevent misuse.
• Comply with legal obligations.

Sharing and Disclosure

We do not sell your personal information. We may share information only when necessary:

• With service providers that help us operate authentication, hosting, storage, analytics, AI features, customer support, or payment systems.
• To comply with applicable law, legal process, or lawful government requests.
• To protect the rights, safety, and security of AITalk, users, or the public.
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

Data Storage and Security

We use reasonable technical and organizational measures to protect your information. No internet service can guarantee absolute security, but we work to protect data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain information for as long as needed to provide AITalk, maintain account history and learning progress, comply with legal obligations, resolve disputes, and enforce agreements. You may contact us to request account or data deletion where applicable.

Children's Privacy

AITalk is not intended for children under the age required by applicable law to use online services without parental consent. If you believe a child has provided personal information to us, please contact us.

Your Choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or object to certain processing. You can contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Website: aitalk.im Email: support@aitalk.im